St. Paul Federal Credit Union offers 24\/7 eBanking so you can access your accounts with ease. Enjoy full real-time access to your Credit Union accounts, search your account history, view cleared checks, place stop payments, transfer funds, pay bills, view statements, order checks, and perform many other tasks online. Sign up for eBanking in-person or online.<\/p>\n\n\n\n
We\u2019ve replaced our old internet and mobile banking services with our new eBanking and mBanking services. Our eBanking and mBanking services now share the same user credentials so no matter where you are or what device you\u2019re using, you can access the same familiar features.<\/p>\n\n\n\n
To make your transition to eBanking<\/a> and mBanking<\/a> as smooth as possible, we have developed this support page for our new services.<\/p>\n\n\n\n Old internet user?<\/p>\n\n\n\n Preview the changes.<\/a><\/p>\n<\/div>\n\n\n\n New eBanking user?<\/p>\n\n\n\n <\/a>Enroll for upgraded eBanking.<\/a><\/p>\n<\/div>\n\n\n\n Already enrolled for eBanking?<\/p>\n\n\n\n <\/a>Enroll for upgraded eBanking.<\/a><\/p>\n<\/div>\n\n\n\n eBanking Enrollment Process: Step by Step<\/a><\/p>\n<\/div>\n\n\n\n eBanking User Guide<\/a><\/p>\n<\/div>\n\n\n\n Activate\/Subscribe to eAlerts\/eNotices\/eStatements<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n Introduction to eBanking<\/a><\/p>\n<\/div>\n\n\n\n Getting Started with eBanking<\/a><\/p>\n<\/div>\n\n\n\n Enrolling for the upgraded eBanking<\/a><\/p>\n<\/div>\n\n\n\n Adding a secondary User<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n Using Widgets<\/a><\/p>\n<\/div>\n\n\n\n Step-by-Step Internal Transfers<\/a><\/p>\n<\/div>\n\n\n\n mBanking<\/a><\/p>\n<\/div>\n\n\n\n Account Summary<\/a><\/p>\n<\/div>\n\n\n\n Dashboard<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n Our eBanking upgrade requires you to take important steps to ensure the smooth transition of your Quicken\u00ae data. Detailed step-by-step instructions are available for all versions of Quicken\u00ae. If you do not perform the instructions exactly as described your service may stop functioning properly and Quicken\u00ae may import duplicate transactions so please be sure to select the correct version.<\/p>\n\n\n\n Quicken\u00ae for Windows\u00ae 2012\u20132014 WebConnect<\/span><\/a><\/p>\n<\/div>\n\n\n\n Quicken\u00ae for Windows\u00ae 2012\u20132014 DirectConnect<\/span><\/a><\/p>\n<\/div>\n\n\n\n Quicken\u00ae for Windows\u00ae 2012\u20132014 ExpressWebConnect<\/span><\/a><\/p>\n<\/div>\n\n\n\n Quicken\u00ae for Mac\u00ae 2005\u20132007 WebConnect<\/span><\/a><\/p>\n<\/div>\n\n\n\n Quicken\u00ae for Mac\u00ae 2005\u20132007 DirectConnect<\/span><\/a><\/p>\n<\/div>\n\n\n\n Quicken Essentials\u00ae for Mac\u00ae 2010 WebConnect<\/span><\/a><\/p>\n<\/div>\n\n\n\n Quicken Essentials\u00ae for Mac\u00ae 2010 DirectConnect<\/span><\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n Quicken Essentials\u00ae for Mac\u00ae 2010 ExpressWebConnect<\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n Check out these Intuit Quicken\u00ae\/QuickBooks\u00ae Getting Started Guides<\/a><\/p>\n\n\n\n Yes, you can still use the old Internet Banking System, but only for a limited time. We will allow you to continue to use the old system without enrolling for the new service until August 20th, 2014. Please note, once you enroll for the new eBanking system, you will no longer be able to access the old Internet Banking service.<\/p>\n\n\n\n Our free mBanking app is available on the App Store and on Google Play. Visit our mBanking page<\/a> to learn more.<\/p>\n\n\n\n You must use your new ebanking User Name and password to access your accounts with your mobile device. If you already have the mBanking app, it is always a good idea to kill (force quit) the app to ensure you have the latest version. Check your device manual to learn the best way to force quit.<\/p>\n\n\n\n You can enroll your computer (this places a unique secure cookie on your PC that identifies your computer to the authenticating server). Once enrolled, a software credential is added to your system that identifies you on future logins, so you won\u2019t be asked a Challenge Question.<\/p>\n\n\n\n NOTE: Your browser settings must allow cookies for this action to take effect. Each device is independent. Enrolling a PC as private will not prevent Challenge Questions from being present at other PCs or devices. If you delete cookies from your browser, you will also delete your software credential. It may also be specific to the browser used (Chrome, Internet Explorer, Firefox, Safari, etc.) so enroll it with each browser type used.<\/p>\n<\/div>\n\n\n\n No. St. Paul Federal eBanking or mBanking platforms are provided free of charge to members. Standard text message rates do apply if the member chooses to receive text message alerts and notifications.<\/p>\n\n\n\n You can access the following St. Paul Federal accounts:<\/p>\n\n\n\n Some of the things you can do yourself with the new St. Paul Federal eBanking include:<\/p>\n\n\n\n Simply click on the \u201cForgot User Name\u201d or \u201cForgot Password\u201d links located on the Account Login box and follow the quick steps to retrieve your username or password. If you forget BOTH your User Name and password, please contact Member Services at 651-772-8744 or 1-800-782-5767.<\/p>\n\n\n\n We have found that many iPad issues are related to the Private Browsing Mode<\/strong> of the Safari<\/strong> browser. The errors we have seen will usually prompt an error message such as the following:<\/p>\n\n\n\n QuotaExceededError: DOM Exception 22<\/strong><\/p>\n\n\n\n In https:\/\/ebanking.stpaulfcu.org\/Css\/framework.less<\/p>\n\n\n\n p@https:\/\/ebanking.stpaulfcu.org\/Scripts\/less.js?ts-1.0.10.122<\/p>\n\n\n\n If the Private Browsing Mode is on, Safari will appear black or dark instead of white or gray<\/strong> and you should be able to correct the issue by turning the Private Browsing Mode off using these steps:<\/p>\n\n\n\n Tap Safari<\/strong>, then tap the stacked boxes<\/strong> in the lower-right corner;<\/p>\n\n\n\n Tap +<\/strong>, then tap Private<\/strong> to turn browsing off.<\/p>\n\n\n\n Please Note: When Private Browsing Mode is turned off, Safari will remember the pages you visit, your search history, and your AutoFill information<\/p>\n<\/div>\n\n\n\n Deposited funds may be subject to holds as disclosed in your account disclosure and deposit receipt. Funds that are subject to holds will appear in the Current Balance but not in the Available Balance until the hold period has ended. Funds that are immediately made available when a deposit is made at a branch, ATM, or by automated deposit will show in the Available Balance. If a deposit is made at a branch, ATM, or by automated system after the cut off time, a portion of the deposit may appear immediately in your Available Balance but the deposit will not post until the following business day, and will not be available to pay incoming ACH, checks, or debit transactions.<\/p>\n\n\n\n You can transfer funds to and from most share and checking accounts you have access to within our branch locations. <\/p>\n\n\n\n Internal transfers are posted almost instantaneously during normal business hours. <\/p>\n\n\n\n Click the link under the New User<\/strong> heading found on the Account Login<\/strong> box at www.stpaulfcu.org. Once you agree to the terms of the eBanking User Agreement, just follow the series of steps provided to complete the enrollment process. Click here<\/a> for a short video demo of how you can enroll.<\/p>\n\n\n\n The type of Quicken\u00ae connectivity you use will determine what steps you need to take. Step-by-step conversion instructions for your particular version of Quicken\u00ae can be found below.<\/p>\n\n\n\n Click on the All Services<\/strong> tab and then click on Visa Transactions<\/strong> to access the credit card transaction site.<\/p>\n\n\n\n Click on the Settings<\/strong> tab then click on My Account Profile<\/strong>. Click on the Security<\/strong> tab. There you can enroll your computer and change your password, challenge questions, site marker, One Time Password, and message delivery options.<\/p>\n\n\n\n Click on the Settings<\/strong> tab then click on My Account Profile<\/strong> and select what it is you need to change.<\/p>\n\n\n\n While in your Checking Account Summary<\/strong>, click on the + symbol to the left of the transaction and then click on View Check Image<\/strong>.<\/p>\n\n\n\n Click on Settings<\/strong> and then My Widgets<\/strong>.<\/p>\n\n\n\n Click on Settings<\/strong> then My Users<\/strong> and then Add a Secondary User<\/strong>.<\/p>\n\n\n\n Messages and service requests will be answered within 1-2 business days.<\/p>\n\n\n\n Click on the All Services<\/strong> tab and then use the arrows to scroll to the Stop Payment<\/strong> icon. Enter in the information requested and click Stop Payment<\/strong> to process your request.<\/p>\n\n\n\n Click on the All Services<\/strong> tab and then use the arrows to scroll to the eAlerts<\/strong> icon.<\/p>\n\n\n\n Yes, you can open checking, savings, IRA or Money Market accounts while in eBanking. To open the account, click on the All Services<\/strong> tab and then use the arrows to scroll to the Open New Account<\/strong> icon. Click the Apply<\/strong> button next to the account you want to open.<\/p>\n\n\n\n Click on the More<\/strong> tab and then click on the Shared Branches<\/strong> link under Location<\/strong> Links.<\/p>\n\n\n\n Click on the More<\/strong> tab and then click on the Shared Branches<\/strong> link under Location<\/strong> Links.<\/p>\n\n\n\n Yes, You can still access your accounts using the MARS telephone teller system.<\/p>\n\n\n\n There are no changes to Bill Payer; however, you can now access it through the mBanking app.<\/p>\n\n\n\n Click on the All Services<\/strong> tab and use the arrows to scroll to the Message Center<\/strong> icon and there you will find your mailbox where you can compose and read messages.<\/p>\n\n\n\n St. Paul Federal Credit Union offers 24\/7 eBanking so you can access your accounts with ease. Enjoy full real-time access to your Credit Union accounts, search your account history, view cleared checks, place stop payments, transfer funds, pay bills, view statements, order checks, and perform many other tasks online. Sign up for eBanking in-person or […]<\/p>\n","protected":false},"featured_media":2778,"template":"","department":[251],"class_list":["post-2840","services","type-services","status-publish","has-post-thumbnail","hentry","department-personal-banking"],"yoast_head":"\neBanking Help Guides<\/h2>\n\n\n\n
Online Video Links<\/h2>\n\n\n\n
Conversion Instructions for Quicken\u00ae Software<\/h2>\n\n\n\n
Windows\u00ae Conversion<\/h2>\n\n\n\n
Mac\u00ae Conversion<\/h2>\n\n\n\n
New to Quicken\u00ae\/QuickBooks\u00ae?<\/h2>\n\n\n\n
Frequently Asked Questions<\/h2>\n\n\n\n
Can I still use the old eBanking system?<\/h3>\n\n\n\n
How do I access my account via mBanking?<\/h3>\n\n\n\n
Do I have to do anything to access my accounts on the mBanking App?<\/h3>\n\n\n\n
Why am I asked Challenge Questions when I have enrolled by PC?<\/h3>\n\n\n\n
Are there any charges for eBanking?<\/h3>\n\n\n\n
Which of my accounts can I access using St. Paul Federal eBanking?<\/h3>\n\n\n\n
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What self-service functions are available with St. Paul Federal eBanking?<\/h3>\n\n\n\n
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I forgot my user ID and Password, what should I do?<\/h3>\n\n\n\n
What should I do if I experience eBanking issues on my iPad?<\/h3>\n\n\n\n
I made a deposit but only a portion of it is showing up. Why?<\/h3>\n\n\n\n
What accounts can I transfer to and from in St. Paul Federal eBanking?<\/h3>\n\n\n\n
When are internal transfers posted to my account?<\/h3>\n\n\n\n
How do I enroll in St. Paul Federal eBanking if I’m not a current eBanking user?<\/h3>\n\n\n\n
How can I update my account information in Quicken\u00ae?<\/h3>\n\n\n\n
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Where do I go to view credit card transactions in St. Paul Federal eBanking?<\/h3>\n\n\n\n
Where do I go to change my Password\/Challenge Questions?<\/h3>\n\n\n\n
Where do I go to change my personal information in St. Paul Federal eBanking?<\/h3>\n\n\n\n
How do I view my check images in St. Paul Federal eBanking?<\/h3>\n\n\n\n
How do I add, remove or change widgets in St. Paul Federal eBanking?<\/h3>\n\n\n\n
How to I add a secondary user?<\/h3>\n\n\n\n
How long does it take to get a response to messages and service requests sent using St. Paul Federal eBanking?<\/h3>\n\n\n\n
How do I request a Stop Payment on a check in St. Paul Federal eBanking?<\/h3>\n\n\n\n
How do I view my statements in St. Paul Federal eBanking?<\/h3>\n\n\n\n
Can I open new accounts within St. Paul Federal eBanking?<\/h3>\n\n\n\n
Where can I find a Shared Branch location while in St. Paul Federal eBanking?<\/h3>\n\n\n\n
Where can I find an Allpoint\u00ae Network ATM while in St. Paul Federal eBanking?<\/h3>\n\n\n\n
Can I still access my accounts using the Members Audio Response System (MARS)?<\/h3>\n\n\n\n
Are there any changes to Bill Pay?<\/h3>\n\n\n\n
How do I send a message to staff in St. Paul Federal eBanking?<\/h3>\n\n\n\n