Digital Refresh

Upgrading Your Digital Banking Experience

We’re giving your digital banking an upgrade to make managing your finances easier than ever!
Get ready for a better experience with features built to simplify your financial life.

Your First Log In

Existing eBanking/mBanking Members

Your login username and password will be the same as what was used on the previous online banking system. When you first log in to the new Digital Banking platform, we will confirm your identity with a one-time code sent to the email or mobile number on file withing your current online banking/mobile app.

If you currently use biometrics to login, you will have to reenable your biometric credentials in the new digital banking platform after your initial login with username and password.

New eBanking/mBanking Members

If it’s your first time signing into eBanking or mBanking, welcome! You will need to first enroll before experiencing the benefits of the new online banking.
To begin to use eBanking you will need your member number and personal information (SSN, birthday, etc.). To enroll online, please follow these steps:

1. Go to the Credit Union homepage
2. Under the Online Banking Login section, click on Enroll Online
3. Agree to the terms and conditions of the User Agreement and click Continue.
4. Enter your Member Number, your Password/PIN (As provided by the Credit Union, or your full SSN without spaces or dashes), and type the Security Code as displayed on the Screen (Case Sensitive)
5. Click on submit
6. You will be asked to set up 5 security questions, as well as a Login Security Image.
7. Once you have completed the application and confirmed that the information you have entered is correct, click on Login.

New Mobile App Icon

You will also notice an updated mBanking app icon on your mobile device. Here is the new St. Paul Federal mBanking app icon:

How to Upgrade Your Mobile App

For some members attempting to access the old app, they may be prompted to update the app by visiting their app store or within the provided links.
If your phone requires manual app updates, just follow the store link below and update your St. Paul Federal app to the latest version.

Please allow permissions so the app functions properly.

New Features We Think You’ll Love

Whether you’re using eBanking on a laptop or mBanking on your mobile device, you’ll find new features that make online banking easier than ever.

Quick Access Tabs

The new Quick Access Tabs allow you to quickly access pages within your account.

The “Navigate To” Search

Start typing what it is you’re looking for within online banking and we’ll help you get there.

Choose Your Brightness Mode

You can now switch your screen from light mode to dark mode.

Choose Your Landing Page

You now have the option of choosing which screen you see first when you log into your account.

Questions?

For assistance, click Help or utilize Volt, our chat support, by clicking the word bubble in the bottom right of your screen.

You can also contact our Member Contact Center at 1-800-782-5767 or stop at a branch. Our staff is happy to assist you in-person at either St. Paul Federal Branch location during regular business hours.

We can’t wait for you to experience the future of banking with us!