Upgrading Your Digital Banking Experience!
On Tuesday, September 8th, we’re giving your digital banking an upgrade to make managing your finances easier than ever!
Get ready for a better experience, improved security and enhanced features built to simplify your financial life.
Digital Banking temporarily unavailable during up upgrade
eBanking and mBanking will not be accessible starting at 6:00 pm CST, Monday, September 7th, until mid-morning Tuesday, September 8th. Complete any online or mobile banking transactions before Monday, September 7th at 6:00 pm CST.
Deposit and loan payment taking ATMs are available 24/7 at the Conway Branch Drive-Up.
Other temporary interruptions
Starting at 12:00 am CST, Friday, September 4th, some eBanking and mBanking functions will be down for maintenance during the upgrade process.
This includes:
- Password Reset and Password Changes
- Bill Pay
- Scheduling External Transfers
- Quick Pay
- Skip-a-Pay
- e-Deposits
Other online banking functions may experience temporary unavailability as well.
Complete any online or mobile banking transactions before the above dates as you will not have access to online or mobile banking until the upgrade is complete, mid-morning Tuesday, September 8th.
We apologize for the inconvenience during the Digital Banking upgrade. Once the upgrade is complete, it will be well worth the wait!
If you currently use eBanking/mBanking, please verify your information.
For existing eBanking/mBanking users, verify the contact information of the primary account owner and all other account owners. When you first log in to the new Digital Banking platform, we’ll confirm your identity with a one-time code sent to the email or mobile number on file within your current online banking/mobile app.
How to verify contact info:
On Desktop
-Log in to your existing St. Paul Federal Online Banking account
-Go to Settings
-Click Profile
On Mobile
-Log in to your existing St. Paul Federal Mobile Banking account
-Go to Profile
-Click Profile, Security, Settings
-Click Contact Information
When the new Digital Banking platform is released on September 8th, you will use your current login credentials.
If you use biometrics to login, you will have to re-enable your biometric credentials in the new digital banking platform after your initial login with username and password.
Note: If you do not currently use eBanking or mBanking, no action is required at this time. With our new Digital Banking platform launching September 8th, it’s the perfect time to get started to enjoy a secure, convenient and personalized way to manage your money.
What to expect after the upgrade:
- A modern design you can personalize to fit your needs.
- Additional security features to help ensure your financial safety.
- Real-time alerts to keep you informed and in control.
- Track and view your Simply Checking Rewards.
- More options to move your money, making transactions smoother.
New mBanking App Icon
You will also notice an updated mBanking app icon on your mobile device.
Stay tuned for more updates!
We’ll be sharing important information through emails, social media, and our website at stpaulfcu.org. We can’t wait for you to experience the future of banking with us!